Hansel From Basel Cottage Crew Hansel from Basel

Professional packing and fast shipping

Because of our long-standing relationship with UPS FedEx DHL as well as other major international carriers, we are able to offer a variety shipping options. Our warehouse personnel are extremely skilled and will package your products according to our precise and exact specifications. Your items will go through an extensive inspection and be properly packaged prior to being shipped. We deliver to thousands of customers every day in a variety of countries. This is a testament to our dedication to being the largest online retailer globally. The warehouses and centers of distribution are located in Europe and the USA.

Note: Orders with more than one item will be assigned a separate processing time for each item.

Prior to shipping before shipping, we'll inspect thoroughly the items you've ordered. The majority of orders will be delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

Stock is dynamic. It's not completely managed by us since we're involved with several parties such as the factory and the storage. Stocks can be changed at any moment. Be aware that your order will run out of stocks after you place the order.

The policy is for 30 days. If it's been more 30 days since the date you bought the item We're sorry to say that we can't offer you a complete refund or exchange.

For your item to be considered eligible for return, it must be unopened and in the condition you received it in. It should also remain in the original packaging.